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How We Work

What happens after you say yes: onboarding, approvals, communication, reporting and what we need from you. No surprises.

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Onboarding, step by step

  1. Free audit and proposal

    We review your website, Google Business Profile, listings and competitors, then recommend a plan and a written monthly scope.

  2. Kickoff call

    A video call to understand your services, best customers, locations and goals, and to agree what success looks like.

  3. Access and setup

    You share access to the accounts we need. We set up or check Google Search Console, Google Analytics 4 and lead tracking.

  4. 90-day plan

    Within the first two weeks you get a written plan: the pages, keywords and tasks we will work on first, in order of impact.

  5. Monthly work and approvals

    We deliver the agreed tasks every month. New pages and major changes go to you for approval before they go live.

  6. Monthly report and review call

    A plain-language report on rankings, traffic and leads, plus a short call to agree the next month's priorities.

How the work runs each month

Approvals

New pages, rewritten page text, ad campaigns and anything published under your name go to you for approval first. Technical fixes that don't change what visitors read (speed, redirects, structured data) are made directly and listed in the monthly report.

Communication

You have one account manager who knows your business. Day to day we use email or WhatsApp, whichever you prefer, and we reply within one working day. Calls are scheduled in your time zone.

Reporting

Each month you get a report covering rankings for your target keywords, traffic, and leads: form enquiries, calls and other actions tracked in Google Analytics 4 and your Google Business Profile, by source. It ends with what we did and what we will do next.

What we need from you

Most of this takes under an hour. If something is missing, we help you set it up.

  • Access to Google Search Console and Google Analytics 4 (we can set them up if you don't have them)
  • Manager access to your Google Business Profile, if you have one
  • A login to your website, or a contact at your web developer
  • Your services, locations and the jobs or products you want more of
  • Photos of your work, team and premises, if you have them
  • Quick feedback on new pages before they go live

More answers in our FAQ →

Questions people ask

Still unsure? Ask us directly. We reply within one working day.

How long is the contract?

Plans are monthly. We recommend giving SEO at least three to six months, because that is how long it usually takes to see steady results.

Do we keep ownership of everything?

Yes. Your website, content, Google accounts and data stay in your name. You can remove our access at any time.

How quickly do you reply?

Within one working day, usually much sooner.

What if we don't have Google Analytics or Search Console?

We set them up for you during onboarding.

Start with a free audit

Send us your website and we will reply within one working day with a short audit: technical issues, quick wins, AI search visibility and the keywords you could own.

    Get a free website audit

    Technical issues, quick wins, AI search visibility and keyword gaps, in plain language. We reply within one working day.

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