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Frequently Asked Questions

Straight answers about our services, pricing, timelines and how we work with clients in the USA, India, Dubai, Indonesia and South Africa.

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General

What does a digital marketing agency do?

A digital marketing agency helps a business attract and convert customers online. Social Spot Media does this through SEO, AI search optimization (AEO and GEO), Google Ads, social media, content marketing and web development, with one plan and one monthly report across channels.

How does digital marketing help a business grow online?

It puts your business in front of people at the moment they are searching for what you sell, then gives them a reason to choose you: a clear website, useful content, reviews and offers. Because every visit and enquiry can be tracked, you can see which channels pay back and spend more there.

What services does Social Spot Media offer?

SEO, AI search optimization (AEO and GEO), social media optimization, social media marketing, pay-per-click advertising, content marketing, website development and website maintenance. Most clients combine two or three services in one plan.

What are the stages of digital marketing?

We work in five stages: audit where you stand, plan the priorities, build or fix the website and content, grow through SEO, content, social and ads, and report and adjust every month.

Can digital marketing bring in more enquiries and sales?

Yes, when it is measured against enquiries and sales, not just traffic. For Aristokids.in, an education franchise client, organic clicks grew 50% in six months and average Google position improved from 8.1 to 5.4.

How much do your services cost?

Monthly SEO plans start at USD 199, social media plans at USD 199 and PPC management at USD 99. Website packages start at USD 199 per project. Every engagement starts with a free website audit.

What is Digital Marketing?

Digital Marketing is the kind of promotion through various search engines, social media platforms, mobile apps, web applications, websites, and other digital platforms. To lay it out plainly, Digital Marketing is promoting our services and products that include electronic devices. It consists of different services like SEO, SMO, PPC, etc. These Digital Marketing activities assist businesses with associating with their target audience at large, generating more leads and subsequent income.

How Digital Marketing Helps to Grow Your Business Online?

Digital Marketing is a blessing for modern businesses, it is the essential part of promoting their services and products on a large scale. There's a logic for this - even if you don't engage online, your potential customer does. Through Digital Marketing, it is feasible to make them aware of your existence.

What kind of Services Social Spot Media Offers?

We offer Digital Marketing services like SEO, Website Development, SMO, SMM, PPC and Content Writing.

What are Digital Marketing stages?

Digital Marketing stages are different websites or software used to execute digital strategies. Facebook, Twitter, and LinkedIn are for the most part advanced stages which furnish advertisers with the tools to impart their information to a targeted audience.

Would Digital Marketing be able to increase online sales?

Totally! The objective of Digital Marketing is to improve website traffic and online conversions, along these, we also help you to reach your business objectives. In the event that you might want to at last increment online sales, we would prescribe an assortment of strategies to reach this objective. These might go from UX reach and conversion rate streamlining to cutting-edge item blueprint to social media. While we're fostering a mission for a client, we get to know their business and targets, then, at that point, propose plans to line up with those objectives.

Working with us

How long is the contract?

Plans are monthly. We recommend giving SEO at least three to six months, because that is how long it usually takes to see steady results.

Do we keep ownership of everything?

Yes. Your website, content, Google accounts and data stay in your name. You can remove our access at any time.

How quickly do you reply?

Within one working day, usually much sooner.

What if we don't have Google Analytics or Search Console?

We set them up for you during onboarding.

How we work →

Pricing and plans

Which SEO package should I choose?

Count the services or product categories you want to rank for. Bronze suits up to 10 target pages, Silver up to 20, Gold up to 30 and Platinum up to 50. If you are unsure, start with the free audit and we will recommend a plan.

Is there a minimum contract?

We recommend committing to at least 6 months, because SEO results compound over time. Ask us about terms if you need a shorter engagement.

Are ad budgets included in SMO packages?

No. Packages cover our management and creative work. Ad spend is paid by you directly to Meta, LinkedIn or X.

Can I choose only some platforms?

Yes. We can reduce the platforms and adjust the price, or move posts from one platform to another.

Is ad spend included in the PPC package?

No. The package is our management fee. Your ad budget is paid directly to Google or Microsoft, and you keep ownership of the account.

Do you charge a percentage of ad spend?

No. Our fees are fixed per plan, so our advice on budget is never influenced by our fee.

What do I need to provide?

Your logo, brand colours, page content or notes, and any photos. We can write the content and source images as an extra.

Do you provide hosting and a domain?

We can set up shared hosting with SSL for ₹5,999 a year, or launch on your existing hosting. You always own the domain.

What happens if my site is hacked?

Urgent clean-up and restore from the latest backup is included in every plan.

Do you maintain sites you did not build?

Yes. We start with a health check and fix any urgent issues before the plan begins.

SEO packages →

Search Engine Optimization

How long does SEO take to show results?

Most sites see early movement in 6 to 12 weeks after technical fixes go live, and steady growth in leads from month 4 to 6. Competitive keywords can take 9 to 12 months. We set expectations per keyword in your plan.

Do you guarantee first-page rankings?

No honest agency can guarantee a position, because Google controls the results. We commit to the work, the timeline and transparent reporting, and we show you the ranking and traffic data every month.

What is included in a monthly SEO package?

Each plan covers an audit, keyword mapping, on-page optimisation, content, link building and a monthly report. Higher plans add more keywords, pages, local SEO and schema markup. See the SEO packages page for the full comparison.

All Search Engine Optimization questions →

AI Search Optimization (AEO & GEO)

What is the difference between SEO, AEO and GEO?

SEO helps your pages rank in the list of search results. AEO helps search engines and voice assistants pull a direct answer from your page. GEO helps AI models such as ChatGPT, Gemini and Claude mention and cite your brand in generated answers. One good content system supports all three.

What is LLMO?

Large language model optimization (LLMO) makes sure AI models describe your business correctly, by keeping the same facts about your name, services, location and people consistent across your website and the web.

Do you offer LLM optimization services?

Yes. LLM optimization is part of this service, not a separate product: we audit how ChatGPT, Gemini, Claude and Perplexity describe your business, fix inconsistent facts across your site and profiles, and build the mentions those models rely on.

All AI Search Optimization (AEO & GEO) questions →

Social Media Optimization

What is the difference between SMO and SMM?

SMO improves your profiles and organic content. SMM, social media marketing, adds paid advertising and campaign management to reach new audiences faster. Most businesses start with SMO and add paid campaigns once the profiles are ready to convert.

Which platforms do you manage?

Facebook, Instagram, X (Twitter) and LinkedIn are included in our SMO plans. YouTube and Pinterest can be added on request.

Do I approve content before it is posted?

Yes. You receive the monthly calendar and creatives in advance and nothing is published without your approval.

All Social Media Optimization questions →

Social Media Marketing

How much should I spend on social media ads?

Most small businesses start with a test budget of ₹15,000 to ₹50,000 a month (or USD 300 to 1,000), then scale what works. We recommend a budget once we know your goal, market and average order value.

Who owns the ad accounts?

You do. We work inside your Business Manager and ad accounts with partner access, so all data and audiences stay with you.

How soon will I see results from social ads?

Paid campaigns produce data within days. Expect 2 to 4 weeks of testing before costs per lead settle and the best audiences and creatives are clear.

All Social Media Marketing questions →

Pay Per Click

How much does PPC management cost?

Our management plans start at USD 99 a month. Your ad budget is separate and paid directly to Google or Microsoft. See the PPC packages page for what each plan includes.

What is a good budget to start Google Ads?

It depends on your cost per click and goals, but most local and small businesses can test properly with ₹20,000 to ₹60,000 a month. We estimate clicks and leads for your keywords before you commit.

Should I run PPC and SEO together?

Usually yes. PPC brings leads from day one while SEO builds long-term traffic. Search terms that convert in ads also tell us which keywords to prioritise in SEO.

All Pay Per Click questions →

Content Marketing

Does AI-written content rank?

Google ranks helpful content regardless of how it is produced, but mass-produced AI text without original insight tends to underperform. We use AI for research and outlines; writers and editors add expertise, examples and accuracy.

How many blog posts should I publish a month?

Quality beats volume. For most small businesses, 2 to 4 well-researched posts a month plus regular updates to existing content is enough to build authority.

Do you write in my brand voice?

Yes. We start with a short voice guide based on your existing material and a call with your team, and every draft comes to you for approval.

All Content Marketing questions →

Web Development

How long does it take to build a website?

A 5 to 20 page business website typically takes up to 30 days from approved content. E-commerce stores and custom features can take 6 to 10 weeks.

Will my website be mobile-friendly?

Yes. Every site is designed mobile-first and tested on phones, tablets and desktops before launch.

Can you redesign my existing website without losing rankings?

Yes. We map every old URL, keep or redirect it, and carry over titles, content and structured data, then monitor Search Console after launch.

All Web Development questions →

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